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Burq has been recognized by Fast Company as one of the Best Workplaces for Innovators 2025 in the Small & Mighty Companies category for its technology-driven approach to last-mile delivery.

Burq and Roadie (a UPS company) integrated to give merchants nationwide access to same-day, scheduled, and multi-stop delivery—reaching 97% of U.S. households via one platform.

Micro-fulfillment has shifted from experiment to proven strategy, helping retailers and pharmacies cut costs, speed up delivery, and scale smarter when paired with intelligent dispatch and multi-provider networks.

Mike shares candid insights from the field, from why integration isn’t optional anymore to how AI automation and trusted partnerships redefine growth in last-mile delivery.

Real-time updates turn deliveries into a seamless, transparent experience that builds trust, reduces errors, and keeps customers satisfied.

AI isn’t just hype, it’s quietly transforming how last-mile delivery gets done. In this blog, we break down five real-world use cases where AI delivers measurable impact, from smarter route optimization to proactive customer updates.