Actionable insights for last-mile delivery operations

From delivery volume to success rates and timing metrics, the Burq platform offers a comprehensive view of your operations—empowering you to make informed decisions, improve efficiency, and scale with confidence.

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Core metrics for smarter last-mile decisions

Icon representing 'Delivery Performance,' symbolizing Burq's ability to track and optimize delivery efficiency, success rates, and customer satisfaction.

Delivery performance

Track key metrics including average last-mile delivery time, mileage, and success rates.

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Pickup & dropoff

Monitor average pickup/drop-off times and delays to identify areas for improvement.

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Trend analysis

Discover delivery volume trends, high/low activity times, and geographic coverage to refine your strategy.

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20%

Driver reliability
improvement

35%

Staffing efficiency
improvement by utilizing peak delivery timing data

25%

Increase in order
fulfillment speed

Delivery insights

Track delivery volume, success rates, and returns to reduce inefficiencies, prevent revenue loss, and optimize operational performance.

UI displaying delivery volume on Burq's platform, highlighting key metrics for tracking and optimizing the number of deliveries processed.
UI showcasing delivery success rate on Burq's platform, highlighting performance metrics for tracking successful deliveries and optimizing logistics.
Delivery driver inspecting a package in their car, representing Burq's reliable delivery solutions and streamlined logistics operations.
UI displaying order volume on Burq's platform, showcasing key metrics for tracking the number of orders processed and optimizing order management.
Burq platform UI showing the process of creating a delivery order and selecting the best provider based on customizable criteria for efficiency and cost optimization.

Delivery provider performance

Evaluate delivery provider performance using key metrics like pickup and dropoff times, delays, and more to enhance internal processes and maximize operational efficiency.

Geographic and timing insights

Analyze geographic trends and peak delivery times to expand coverage strategically and allocate resources for maximum efficiency.

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Why choose Burq?

With data-driven insights, you can optimize on-demand delivery performance, adjust to trends, and make informed decisions to ensure greater efficiency and success.

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UI displaying successful deliveries and total order volume on Burq's platform, highlighting key performance metrics for optimizing delivery operations.

Use key metrics to optimize delivery speed, efficiency, and success rates.

UI displaying peak delivery times on Burq's platform, highlighting optimal delivery periods for improved logistics and operational efficiency.

Spot trends and adjust your operations based on peak and low delivery times.

UI displaying delivery volume, pickup and drop-off times, and on-time delivery rates on Burq's platform, providing key insights for optimizing delivery performance.

Make informed choices with detailed pickup, drop-off, and volume data.

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Ready to optimize your delivery performance?

Start analyzing
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Recent articles

Read our take on all things on-demand delivery,
including what it takes to deliver more.

Awards

Jun 11, 2025
•
2 minutes

Burq Named 2025 “Last Mile Solution Provider of the Year” by SupplyTech Breakthrough

Burq has been named the 2025 “Last Mile Solution Provider of the Year” by SupplyTech Breakthrough, recognizing its customizable platform and innovative delivery infrastructure.

Industry

Jun 4, 2025
•
6 minutes

From Storefront to Doorstep: Why Retailers Are Turning Stores Into Fulfillment Hubs

The retail store isn’t just for shopping anymore. From big-box chains to niche brands, retailers are increasingly turning storefronts into hyperlocal fulfillment hubs.

Industry

Jun 2, 2025
•
6 minutes

How Top Delivery Experiences Are Built (And How You Can Apply the Same Principles)

What do the most loved delivery brands get right? We break down the key ingredients—like packaging, tracking, customer communication, and fast fulfillment—that make their delivery experiences unforgettable.

See all articles