Burq Named 2025 “Last Mile Solution Provider of the Year” by SupplyTech Breakthrough
Introducing Burq AI
Your always-on AI engine for predictive delivery performance.
The rhythm of modern delivery
Detect
Identify risks in real time—from delayed orders to provider performance dips.
Decide
Trigger automated actions like reroutes, refunds, and smart pricing.
Deliver
Ensure seamless outcomes with optimized routes and reliable partners.
The intelligence behind every delivery
Burq Pulse is the always-on engine analyzing, predicting, and optimizing delivery workflows in real time. From reducing failed deliveries to automating support, it ensures your operations run smoothly and efficiently.
99%+
Successful deliveries
50%
Fewer failed deliveries
30%
Boost in on-time rates
Stay ahead of delivery issues before they affect your business
Auto-rerouting
Burq Pulse identifies orders at risk of failure and automatically reroutes them, before issues occur.
50% fewer failed deliveries and a 99%+ reroute success rate
Provider reliability scoring
Continuously ranks providers by on-time percentage, delay frequency, and failure rates.
30% increase in on-time deliveries by routing to top-performing carriers
Speed up support resolution and reduce manual intervention
Customer support assistant
Burq Pulse monitors for SLA breaches and initiates refund requests automatically, saving internal teams time and protecting revenue.
Used internally by Burq to request refunds from delivery providers, ensuring SLA compliance
Inbox assistant
Transform forwarded emails into automated workflows like refund requests, delivery issue logs, or order updates.
Reduces manual effort and speeds up reconciliation across ops and support teams
Enhance every delivery decision with intelligent automation
Route optimization
Auto-groups and assigns deliveries for in-house fleets based on efficiency and coverage.
Reduces mileage, improves fleet output, and drives faster delivery
Intelligent quote workflows
Dynamically adjusts quotes based on your delivery rules, like subsidies, caps, delivery radius, or provider preferences.
Protects margins while meeting delivery expectations
The Pulse advantage
Capability
Auto-Rerouting
Provider Scoring
CS Automation
Quote Logic
Route Optimization
Inbox Assistant
AI-Driven Outcome
Proactive failure prevention
Reliability-based routing
Faster resolution workflows
Dynamic pricing based on rules
Efficiency-first grouping
Converts emails into workflows
Business Impact
Fewer refunds, 50% fewer errors
Improved on-time rates
Lower support burden
Margin protection
Lower mileage, faster delivery
Reduced ops time
Why choose Burq Pulse?
Burq Pulse turns every delivery into a data-driven decision, helping you reduce failure, automate resolution, and scale with confidence.
Protect your bottom line by proactively preventing failed deliveries and unnecessary refunds
Streamline operations with automated workflows that reduce manual workload across teams
Improve customer experience by increasing on-time delivery rates and reducing escalations
