Burq Named 2025 “Last Mile Solution Provider of the Year” by SupplyTech Breakthrough
Comprehensive delivery support solutions
With industry-leading response times and real-time issue resolution, our on-demand delivery support ensures your deliveries are always in safe hands.
Keep your deliveries
on track
24/7 back-end support
Around the clock delivery support coverage to handle any issue without any delays.
Instant response times
Receive fast, reliable on-demand delivery support with a first response time under one minute via chat.
Proactive issue management
Automated tracking, reroutes, and refunds ensure smooth delivery operations without delays.
1000+
Hours saved every month thanks to fast issue resolution
<1min
Support response time
30%
Reduction in internal support costs
End-to-end support
24/7 availability
Rely on constant, round-the-clock delivery support solutions to address any delivery-related issues as they arise.
Hands-free resolution
Our team handles all the back-and-forth with delivery service providers, saving you valuable time and resources.
Proactive issue resolution
Whether a delivery is canceled or delayed, we automatically handle reroutes or refunds, ensuring smooth operations.
Fast & efficient service
Resolution time
Delivery issues are resolved within minutes, minimizing disruption to your operations.
First response time
Chat support responds in under one minute, giving you immediate assistance when needed.
Resource management
Cost efficiency
Save on resources and costs by letting our team handle contracts, delivery issues, and rerouting orders without needing additional staff.
Delivery tracking
We manage real-time tracking of deliveries, so you can focus on running your business without worrying about logistics.
Why choose Burq?
Let Burq handle delivery management with on-demand delivery support that resolves issues quickly and seamlessly. Save time and resources while ensuring smooth, disruption-free operations.
Save time and resources while Burq handles the busy work of managing delivery details.
With quick response and resolution times, delivery disruptions are addressed immediately.
Never worry about missed or delayed deliveries with automated reroutes and refunds.
Ready for stress free delivery support
solutions?
Recent articles
Read our take on all things on-demand delivery,
including what it takes to deliver more.
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Awards
Jun 11, 2025
•
2 minutes
Burq Named 2025 “Last Mile Solution Provider of the Year” by SupplyTech Breakthrough
Burq has been named the 2025 “Last Mile Solution Provider of the Year” by SupplyTech Breakthrough, recognizing its customizable platform and innovative delivery infrastructure.
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Industry
Jun 4, 2025
•
6 minutes
From Storefront to Doorstep: Why Retailers Are Turning Stores Into Fulfillment Hubs
The retail store isn’t just for shopping anymore. From big-box chains to niche brands, retailers are increasingly turning storefronts into hyperlocal fulfillment hubs.
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Industry
Jun 2, 2025
•
6 minutes
How Top Delivery Experiences Are Built (And How You Can Apply the Same Principles)
What do the most loved delivery brands get right? We break down the key ingredients—like packaging, tracking, customer communication, and fast fulfillment—that make their delivery experiences unforgettable.