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Delivery automation improves last-mile performance by automating dispatch, real-time tracking, exception recovery, and integrations so deliveries stay accurate and customers stay informed.

Founder takeaways on why 2025 shifted last-mile from speed-first to predictability, covering orchestration, exception recovery, and where AI delivers real operational impact.

Delivery transparency builds trust in last-mile delivery by giving customers real-time visibility, reliable ETAs, and proactive updates especially when exceptions happen so the experience stays predictable and support volume drops.

Burq cofounder and CEO Salman Habib was recently named to the Forbes 30 Under 30 list, a milestone that reflects the team’s work building an AI-powered platform to make last-mile delivery more reliable and scalable for brands.

Discover how retailers can streamline holiday grocery delivery logistics using better forecasting, technology, provider networks, and customer communication to keep orders moving smoothly during peak season.

A forward-looking breakdown of how AI, customer expectations, and intelligent delivery experiences will define the brands that win in 2026.