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See how retailers use AI-powered orchestration to balance delivery speed and cost, and turn peak-season lessons into a smarter year-round fulfillment strategy.

A practical look at how last-mile leaders are investing in AI, real-time data, and orchestration in 2026 and how to phase it in quarter by quarter.

Delivery automation improves last-mile performance by automating dispatch, real-time tracking, exception recovery, and integrations so deliveries stay accurate and customers stay informed.

Founder takeaways on why 2025 shifted last-mile from speed-first to predictability, covering orchestration, exception recovery, and where AI delivers real operational impact.

Delivery transparency builds trust in last-mile delivery by giving customers real-time visibility, reliable ETAs, and proactive updates especially when exceptions happen so the experience stays predictable and support volume drops.

Burq cofounder and CEO Salman Habib was recently named to the Forbes 30 Under 30 list, a milestone that reflects the team’s work building an AI-powered platform to make last-mile delivery more reliable and scalable for brands.